Tuesday, May 5, 2020

Ethical Communication in Contemporary Business

Question: Write an essay onEthical communication in contemporary business. Answer: In the contemporary era of technologically and developed informational period, effective and ethical communication is very necessary for business organizations. Communication is effective when both the sender and the receiver understands and responds to the purpose of the communication. A business organization cannot function without effective communication among the management and the subordinates. For business organizations, which want to be socially and ethically responsible, as well as financially successful, it needs to develop an effective, ethical communication within the organization as well as with customers and stakeholders. Ethically responsible business organizations gain the competitive advantage in the market. Communication without ethics can bring miscommunication and misunderstanding within organizations. Ethics in communication can refer to the circumstances of ethical reflection in communication processes. Maintaining ethical communication for business organization balancing between what is profitable and ethical is a struggle. A further feature of ethical communication is promoting dialogues and communication that consist of thoughtful and common considerate that compliments the inimitable requirements and characteristics of individuals (Guffey Loewy 2012). The fundamental components of ethical business communication discussed below: The management of the organization should practice ethical and integrated leadership in the decision-making process. The ethical business organizations establish foundation a code of conduct that chains with the organizations mission. Maintaining integrity of the organization brings fair work environment, which leads to employee satisfaction and employee loyalty. Valuing respect for employees, customers, and vendors in the market is key characteristics of the ethically responsible organization. An ethical business has concern consumers, human resources, vendors and the society. All choice made by the organization includes the consequence on society, workforce, workers or the environment adjacent it. One of the ethical dilemmas faced by the contemporary technological market is unethical to use of smartphones to cheat in examinations. According to recent news, how high school and university students are unethically using Smartphone and other digital devices in examinations (The Conversation., 2016). It shows how effortlessly such advanced technological devices are obtainable to an individual who looks to gain an undue benefit in examinations. Using Smartphone and other technologically advanced devices use in examinations banned throughout Australian Schools and Universities. For example, Google Glass can take pictures and send the information to other devices. The handset received criticism from different institutions and organizations. As a result, Google announced recently that it will stop production but will continue to upgrade the technology (ABC News., 2016). Even though these devices are used for lawful and allowed purposes, the advertising of such gadgets to students is a matter that is tormenting the learning institutions. In the above situation, Google has practiced ethical communication, which advocated honesty, exactness, and integrity; as these promote and continue the reliability in business. If in the scenario, Google had avoided the responsibility for unethical use of Google Glass, the organization would have send miscommunication. As a result, users and consumers could have lost trust in them. Rather, by accepting ethical responsibility concerning the production of the product, Google emerged as an Ethically Responsible Organization. Reference: Students are using 'smart' spy technology to cheat in exams. (2016). The Conversation. Retrieved 17 May 2016, from https://theconversation.com/students-are-using-smart-spy-technology-to-cheat-in-exams-59241 Google Glass social media accounts shut down. (2016). ABC News. Retrieved 17 May 2016, from https://www.abc.net.au/news/2016-01-27/google-glass-social-media-accounts-shut-down/7116234 Guffey, M. E., Loewy, D. (2012).Essentials of business communication. Cengage Learning. Ulrich, P., Sarasin, C. (Eds.). (2012).Facing public interest: The ethical challenge to business policy and corporate communications(Vol. 8). Springer Science Business Media.

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